What is your return policy?

Our guarantee offers complete satisfaction or your money refunded. If you’re dissatisfied, you can return items that are complete and like new within 45 days. Products purchased from 123 Security include the manufacturer's full warranty & support. Exclusions apply.

A manufacturer warranty backs most products sold 123 Security. Although 123 Security does not itself warranty the products we sell, we do assist you in resolving issues during the warranty period. If you experience problems with any product you purchased that offers a manufacturer warranty, please contact support. We will either facilitate a resolution or put you in contact with the manufacturer so that they might assist you directly.